Get help with courses, certificates, team accounts, and billing. Our support team is here to help.
Questions about course access, enrollment, or getting started
training@cdlschoolsusa.comResponse: < 4 hours
Certificate issues, reprint requests, or compliance records
certificates@cdlschoolsusa.comResponse: < 24 hours
Bulk enrollment, team dashboard, or compliance tracking
fleet@cdlschoolsusa.comResponse: < 24 hours
Payment issues, invoices, or refund requests
billing@cdlschoolsusa.comResponse: < 48 hours
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25,000+ drivers and safety professionals trained. DOT/FMCSA compliant courses.
After payment, you'll receive an email with your login credentials. Click "Start Training" on the course page and enter your email to access your course.
Yes! Email certificates@cdlschoolsusa.com with your name and email used during purchase. We'll resend within 24 hours.
All sales on training courses and certification programs are final. Please review course details before purchasing. For technical access issues, contact support@cdlschoolsusa.com. See our full policy at cdlschoolsusa.com/refund-policy.
Individual licenses are non-transferable. For team accounts, contact fleet@cdlschoolsusa.com to manage seat assignments.
Individual courses include lifetime access. You can revisit the materials anytime for refresher training.